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Getting Started With SVGCuts.com

Our SVG designs work with any SVG-compatible program. Various cutting machines work with various software which is SVG-compatible. The Sizzix eclips2 machine works with Sure Cuts a Lot (eCal) from CraftEdge. The Cricut Explore machines work with Cricut's online Design Space software. Silhouette Cameo/Portrait/SD machines work with software called Silhouette Studio Designer Edition or Sure Cuts a Lot 3 ("SCAL3") or later. Janome Artistic Edge machines work with Artistic SimpleCut software. The Brother ScanNCut machine works with Canvas software. We have more information about some of these machines here.

My personal favorite cutting machine is the Sizzix eclips2 because of how easy it is to use SVG files with it. I like using eCal software from CraftEdge for it. I find it very easy to load the mat, calibrate the laser when need be and most of all, importing SVG files is very quick and easy. I just drag-and-drop them from my computer's folder right onto my mat in eCal, and they're already sized at the proper size. I also love the built-in scoring function on the eclips2 machine - no need to fuss with it, you just select the score lines and change the option from "cut" to "score." Then you can use solid score lines (included in some newer projects' Extras folders) and the cutting process is sped-up quite a bit. Lots of other machines are fantastic, though! The full list of compatible cutting machines can be found on our SVGCuts' Approved Cutting Machines page. Reviews on the Janome Artistic Edge machine are coming soon! ~Mary

Yes! Our files are 100% compatible with the Cricut Explore and Design Space. Read more by clicking here

Heck yeah! But don't take our word for it. Hear what our customers have to say in our testimonials section!

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If you want to be notified the moment new projects are released, visit our New Kit Tracker and sign up for text alerts! Make sure you never miss a new free SVG and tune into all our latest ideas and inspiration by signing up for our newsletter. (We never share your information, and we only e-mail you when we have a new free SVG for you.) Click Here to sign up now!


General

The actual digital files cannot be resold or shared in any form, but you can cut our files and use the cuts to create items for sale. We do not allow our files to be cut and sold as kits, all items for sale must be completely assembled. If this sounds like something you are interested in, check out and fill out our Commercial Use Form.

SVG stands for Scalable Vector Graphic. SVG is just a fancy term for a graphic that's not "pixelated" when enlarged and it can be used by many different programs. There are lots of SVG files out there, but there is only one SVGCuts! 😉

Contact us any time, using the contact form. Including your order number speeds up the response time, and the more specific you can be, the better! Phone support is available Monday through Friday from 9:00AM to 5:00PM Central Standard Time. Evening phone support is available upon request. Please fill out the contact form if you have any questions or comments!

SVGCuts.com is the #1 source for designer SVG files. SVG files can be used in many ways, but we cater specifically to users of eCAL, Cricut Design Space, Sure Cuts A Lot, Make The Cut, Silhouette Studio Designer Edition, Canvas, SimpleCut and other SVG-compatible software!

Our files are designed for SVG-compatible software and personal cutting machines. We recommend eCal (Sure Cuts a Lot for eclips) by CraftEdge for Sizzix eclips users, Silhouette Studio Designer Edition or Sure Cuts A Lot 4 for Silhouette users and Sure Cuts A Lot 4 for Boss Kut, Black Cat, Silver Bullet, Pazzles, Craftwell and USCutter users. Cricut Explore users can use Cricut's Design Space to cut our SVG files. Janome Artistic Edge users can use SimpleCut software. Brother ScanNCut users can use the Canvas software.

Approximately "80 lb" weight paper is great, but it can be thinner or thicker. Check out more details about paper recommendations here.

I just started using a Mac instead of a PC computer to finish the creation process and zip up the files that you download from SVGCuts. So the new Garden Party Box Cards SVG Kit and Crucifix Gift Bag SVG Kit (for example) contain some odd new files when viewed by PC users, which can just be left alone or deleted. They look like ".DS_store" or "_MACOSX." I'm looking for a way to zip files on my Mac without it automatically including these files. In the meantime, you can ignore them and/or delete them. It's always something with technology! ~Mary (May 2017)

P.S. You can log-in and re-download these files without the pesky .DS_store and _MACOSX files now.

We used to have a Design Team, and you can still see the projects they made on the SVGCuts Blog. They used to take various SVGCuts designs and create them in new and different ways for inspiration. So awesome! 😍 As of January 2015, I decided to put the Design Team on hold because I had too much on my plate. Some day when I can devote the proper amount of time to having a Design Team, I'd love to bring it back! If you want to know when that day comes, stay tuned to the SVGCuts Facebook Page and make sure you're signed-up for our Newsletter! ~Mary

This is something I want to implement as soon as I can. However, at this time, it's not possible to purchase just one project from a Kit containing several. I'm sorry. ~Mary

We can't view or change your password for you, so if something seems to be wrong and you can't log in, perhaps you're entering your password incorrectly. It happens to the best of us. You'll need to request a new one through our automated system. Here's how:

1. You’ll want to visit http://svgcuts.com and click on “Log in” near the top.
2. Then click on the “Forgot your password?” link.
3. Then enter your e-mail address and click the “Submit” button.
4. A new password will be sent to that e-mail address (Subject: "SVGCuts.com - New Password”).
5. In the new e-mail containing your password, you’ll want to highlight it and copy it.
6. Then return to the log-in screen at SVGCuts.com and enter your e-mail address and new password (paste it).
7. When you click the “LOG IN” button, you’ll be logged-in.


Orders

This process applies to any coupon code.

Due to the nature of our products, we do not issue refunds or returns. All of our SVG files are tested for quality assurance. If you lose your file, you may contact us for a replacement, please make sure you have your order number to receive replacement SVG files. If you have any questions or issues, please Contact Us! We promise we'll get you up and cutting!

Once your payment is complete, you will be able to download each set of SVG files directly from our website. You also have three days to come back and re-download your files in case you misplace or delete them.

All products are digital downloads and come in a compressed Zip format. Inside each Zip file are individual SVG files for every element pictured in the collection as well as a PDF file that contains a legend of all the included files as well as some extra tips and information.


Privacy & Information Collection

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
These security measures include: password protected directories and databases to safeguard your information or SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

We collect information from you when you register on our site, place an order or fill out a form. Any data we request that is not required will be specified as voluntary or optional. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.


Gift Card FAQs

When you type your code into the Gift Card field, the available balance is applied to your account. You need only type in the code once. If you receive a message stating that your gift card has already been redeemed, check to see if you have an available balance in the Gift Card section during checkout.

No, gift cards do not have expiration dates.