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What is the return or refund policy?

Due to the nature of our products, we do not issue refunds or returns. All of our SVG files are tested for quality assurance. If you lose your file, you may contact us for a replacement, please make sure you have your order number to receive replacement SVG files. If you have any questions or […]

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I have an SVGCuts.com Gift Card, how do I use it?

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How do I use the FREEGIFT coupon code?

This process applies to any coupon code.

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How do I download files that I purchased from SVGCuts.com?

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What information do we collect?

We collect information from you when you register on our site, place an order or fill out a form. Any data we request that is not required will be specified as voluntary or optional. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address […]

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How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. These security measures include: password protected directories and databases to safeguard your information or SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across […]

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Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe […]

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What do I need in order to cut your files?

Our files are designed for SVG compatible programs and personal cutting machines. We recommend eCAL for Sizzix eclips users, Silhouette Studio Designer Edition or Sure Cuts A Lot 3 for Silhouette users and Sure Cuts A Lot 3 for Boss Kut, Black Cat, Silver Bullet, Pazzles, Craftwell and USCutter users. Cricut Explore users can use […]

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What is SVGCuts.com?

SVGCuts.com is the #1 source for designer SVG files. SVG files can be used in many ways, but we cater specifically to users of eCAL, Sure Cuts A Lot, Make The Cut, Silhouette Studio Designer Edition and other SVG compatible software!

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What are your support hours?

Phone support is available Monday through Friday from 9:00AM to 6:00PM Central Standard Time. We realize that people have jobs, so evening phone support is available upon request. Fill out the contact form if you have any questions or comments!

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