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I get random lines when cutting. What causes this and how do I correct it?

The blade may be sticking into the cutting mat while the blade holder lifts and moves. Check to make sure the blade is set to the correct cutting height for your material. Also, remove the blade from the holder and see if there is any debris in the holder or on the blade. The blade […]

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I have accuracy issues with Print-2-Cut. What can I do?

When experiencing issues with Print-2-Cut, first perform the laser calibration process. 1. With eCAL open, click Cutter and select Laser Calibration Setup.... 2. Follow the on-screen laser calibration instructions. 3. Once you complete the laser calibration process, try Print-2-Cut again. If your results are satisfactory, you are done. If the results are unsatisfactory, try adding […]

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My mat is slightly bowed and I think it may be causing some issues during loading or cutting. What can I do?

Because the mats that ship with the eclips are not shipped flat, you may have to uncurl your mat by curling it in the opposite direction for a few minutes. Curl it the opposite direction and use a rubber band to keep in place. This will "reset" the mat so that it is flat.

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Laser Calibration Setup... doesn't drop the blade to create the calibration point.

Make sure you are using the correct power supply for the Sizzix eclips. The current model is KSS06-2402500D. (06.13.12)

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What's the best way to stay on top of all things SVGCuts?

If you want to be notified the moment new projects are released, visit our New Kit Tracker and sign up for text alerts! Make sure you never miss a new free SVG and tune into all our latest ideas and inspiration by signing up for our newsletter. (We never share your information, and we only […]

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I want to subscribe to your videos and friend you on Facebook and Twitter! Where do I find you?

Click on the buttons to visit us on Facebook, Twitter and YouTube! We're also on Instagram!

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Is SVGCuts really that cool?

Heck yeah! But don't take our word for it. Hear what our customers have to say in our testimonials section!

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I have some more questions, who can I contact?

Message us by visiting our Contact Us page.

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Where do I download designs (SVG files)?

Right here! You'll find designs for every occasion and holiday. We have hundreds of FREE designs on our blog and over 400 kits and collections available in our store.

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Are your SVG files compatible with the Cricut Explore and Cricut Design Space software?

Yes! Our files are 100% compatible with the Cricut Explore and Design Space. Read more by clicking here

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